ACN IRIS 3000™ Reminders

Ordering Tips

• Upgrades through "Account Management"
• Fill out your 911, billing and shipping addresses completely
• Review and accept the Terms & Conditions
• Review your order for accuracy

Reminders

• Delivery: Someone must be available to sign for the package to ensure delivery. If someone is not available, FedEx will a leave a door tag letting you know they have attempted delivery. FedEx will not attempt any more than three times on a delivery. If the final attempt fails, FedEx will send the order back and we will contact the recipient by email.
• Customer Service: Our Call Centers do not have specific mailing dates for each order. ACN will email updates as your arrival date nears.
• Billing: Your first month's bill was paid at the time of your order. Your second month's bill will be applied 30 days after the phone is shipped with an additional 3 days for shipping time in the U.S.
• Accessories: All accessories are shipped separately, including Video Phone Links and Digitally Enhanced Cordless Phones.